Website Redesign & More
You may have noticed that the website looks a little different. Well, I finally came up with my very first logo! Now that I have it, it’s time to build my site around that style and color scheme! My goal with the logo and website design is to reflect how I feel about technology, and how I prefer to run my business; with a playful sense of professionalism.
You can expect to see little changes here and there over the coming weeks, especially in the service menu where I’ll be re-evaluating the way services are charged. I believe that flat-rate repairs are where it’s at. Paying by the hour is scary from the customers perspective, so I will continue to offer flat-rate service.
I’ve noticed a couple of service providers that are now offering what I would classify as insurance plans. The idea is that you pay some amount of money each year which covers just about all your possible computer service needs (minus parts of course). I’m a big fan of this idea, and I believe it to be especially valuable for families with teens who are likely to infect their computer(s) with a virus at least a couple times a year.
Finally, I want to make a shout out to the owner and team over at Happy Hamster Computer Repair. It probably seems counter-productive to promote a competing computer repair shop, but after reading through their site and blog I have to say I was impressed. If you are looking to buy a computer, or prefer to work with a well-established local computer repair shop, they are a wonderful option. They seem to have a great work ethic, highly skilled technicians, and customer service is their top priority. If I was in the market for a new day-job, I would compete for the next available position there or attempt to build up my own business on the same tenets.
That’s all for now, happy computing!
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